We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager, Mrs Marie O’Neill, who will deal with your concerns appropriately, as per MHCP.
Further written information is available regarding the complaints procedure from reception.